My wife and I want to express our gratitude for the excellent service provided by SusanKratt. We had visited the area in September and had arranged to view a few properties during our stay. We had communicated some specific requirements as my father lives with us and accommodating his needs was a priority as well. Although we had ear-marked several properties, we only viewed two, as the first one Susan showed us was such a perfect fit for our family. Our vacation quickly turned into a buying process and Susan’s help was invaluable as we were completely unfamiliar with the area and had to quickly return home to Texas to complete a kitchen remodel so we could list our home. Susan was steady, professional, and a true support system as we navigated the stresses of the entirety of the process. Her recommendations from inspectors, to a mortgage company, insurance, banking, etc. were so appreciated and we received excellent service from each of those referrals. How delighted we were to have her welcome us to our new home after a four-day road trip, that she took the time to celebrate with us is indicative of the type of person she is. Susan continues to be available to us for any random questions that we may have during our settling in. We couldn’t recommend her more highly!

Sincerely, Rick Hill, BSN

Susan ALWAYS returned my call and she was very prompt about it. Not only was she readily available, she went out of her way to accommodate me and my needs. She is very good and thorough with her research. I have NEVER been handed off to anyone else. Susan has been my realtor for selling 2 homes and for buying 2-3 more. She is actually the ONLY realtor that I would recommend in the Flathead Valley

We never felt pushed at all. As a matter of fact, she waited very patiently, while we worked out the timing of our move. She was very helpful and has an excellent relationship with others in the business and she had no problems involving them if she thought it would help us. The other realtors all “really enjoy working with her”.

Prior to this most recent sell, I hadn’t seen her for several years, yet when I contacted her to have her help a friend of mine find something, she went above and beyond. She helped them find a program and houses that they were qualified for, so that they could buy their first home. Susan honestly takes an interest in her clients. She listens to their wants and needs and finds that for them. She didn’t show me things I couldn’t afford or houses that didn’t meet my list items. She provided weekly emails showing the interest in my home, feedback from showing, how many people were “watching” my house or marked it as favorite. The reports also showed how other similar houses were doing with the public.

All I have to say is that if you are looking for a realtor, whether you need one as a buyer or seller, Susan Kratt is the best there is! It doesn’t matter if you have a $2,000,000 home or a $100,000 home, or if you want to buy a $2,000,000 home and can only afford $100,000, she will work hard for you and is extremely honest.

M.B.

Susan came highly recommended from a colleague, so we knew she had a great reputation. Already knowing she would be great, she was able to far exceed our expectations. As first time home buyers, we needed a great deal of help and Susan didn't hesitate to go above and beyond. She really understood what we were looking for and truly helped us find our perfect home. Susan was incredibly patient with us; she showed us a number of properties (sometimes two or three times!). We are so thrilled with our home and have Susan to thank. I would not hesitate to recommend Susan to anyone looking to buy. If we ever decide to move, she will most certainly be our first call!

M & P

This letter is sent to tell of the excellent service myself, my family and friends have received from Susan Kratt in dealing with our real estate needs! The 1st property we dealt with Susan on was a small lake property we purchased on Swan Lake. Her attention to detail and skills at overcoming objections with the seller was more than impressive. Shortly after that transaction both my son and daughter had homes the wanted to sell.

There was no question in my mind about who would be listing them! Both houses sold in a very reasonable amount of time for a fair price to both the buyer and seller. Once again her can do attitude and persistence made both transactions quick and simple. One of the buyers felt after about a year there had been something not properly disclosed on my sons house! With one phone call to Susan the matter was resolved without incident. Her follow up and follow thru have been second to none! About a year later my wife and I decided to purchase a rental house! Once again Susan came to our rescue and found the perfect house at a reasonable price and the whole transaction was smooth and timely.

Thankfully, I have not had the need to buy or sell any real estate since however I have recommended Susan to friends and coworkers that have also appreciated her services. Susan is persistent without being pushy, aggressive along with being honest and will continue to receive any business I have to forward her direction.

Sincerely, J.B.

We wanted to buy and we found Susan. She was so sweet to us and really worked to get us what we wanted. She found us a honey of a deal and had to talk the seller down and he wasn't easy to deal with. The thing is, anyone will be your friend till the deal is done but Susan never failed us. We had an issue with the property long after the sale, and she went to bat for us again. Honestly she was a tiger defending us in this issue. If you asked me to give you a word to describe Susan several would apply. Sincerity, Integrity, Heart. She was our friend from the start and is still there for us. We love her.

G. & G.

We also really wanted to thank you for everything, you were a tremendous help, and went way above and beyond what we expected from a real estate agent. We will forever be grateful and will definitely be recommending you to everyone who needs a house!

Thanks again,

Chris